TERMS & CONDITIONS

This website and all content provided by Picardo Studios are made available on an “as is” basis for general informational and educational purposes only. Nothing on this website constitutes legal, financial, tax, medical, or other professional advice, and no professional-client relationship is created by your use of the website. Picardo Studios expressly disclaims any and all liability for any direct or indirect loss or damage arising from your access to, use of, or reliance on the website, including any decisions or actions you take based on the content. You should consult appropriate licensed professionals before making business, legal, or financial decisions.

Last Updated: January 2026

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Welcome to Picardo Studios (“Picardo Studios,” “we,” “us,” “our”). By accessing this website, purchasing a service, booking a call, or engaging with our content, you agree to the terms below (“Terms”). If you do not agree, do not use this website or purchase services. These Terms apply to all website visitors and all clients purchasing consulting, strategy, creative, marketing, or production services.

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1) Definitions
“Client,” “you,” “your” means any purchaser of services or user of this website. “Services” includes consulting, strategy, branding, marketing, web design, content creation, creative direction, AI-assisted services, and any related deliverables. “Deliverables” means all work product produced by Picardo Studios for a client. “Third-Party Platforms” includes social media platforms, advertising platforms, analytics tools, AI tools, payment processors, and any other third-party software or services.

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2) Website Use
You may use this website for lawful purposes only. You agree not to misuse the website, content, or services; attempt unauthorized access to accounts/systems; copy or distribute proprietary content without permission; or use the site to harass, abuse, or harm others. We reserve the right to restrict access to the website for any misuse.

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3) Services, Scope, and Process
Services are provided as described on the website, checkout page, invoice, proposal, or signed agreement. Any service not expressly listed is not included. You acknowledge that you are hiring Picardo Studios for professional expertise and creative direction. Client agrees to cooperate in good faith by providing timely feedback, approvals, access, and assets required to complete the work. We reserve the right to determine the methods, tools, creative approach, and workflow used to deliver services, subject to the agreed scope.

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4) Creative Control + Revisions
Picardo Studios is retained for strategy and professional creative execution. Client agrees that creative and strategic decisions require agency discretion, and excessive micromanagement, repeated change-of-direction requests, or excessive revisions may require additional fees or termination. Unless otherwise stated in writing, each deliverable includes [NUMBER] rounds of revisions. Additional work is billed at $450/hour (or the current rate).

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5) Payment Terms + No Refunds
Fees are due as stated at checkout or on your invoice/proposal. No Refunds: Due to the custom nature of services and reservation of time, all sales are final and non-refundable, except as required by law. Late Payments: Late payments may result in an immediate pause in work until the account is current. Chargebacks: You agree not to file a chargeback for services delivered or time reserved. In the event of a chargeback, you remain responsible for the full outstanding balance and any fees incurred.

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6) Consultations + Packages: Cancellation, Rescheduling, No-Shows
Rescheduling: Allowed with 48 hours’ notice. Late cancellations (less than 48 hours): The session may be forfeited and considered used. No-shows: Session is forfeited. Late arrivals: Sessions end at the scheduled time; arrivals beyond 15 minutes may be considered a no-show. Package Expiration: Package sessions must be used within 60 days unless otherwise stated in writing.

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7) Optional Exclusivity (If Offered in Writing)
Exclusivity is not automatic. If a client purchases a qualifying full-service engagement and exclusivity is confirmed in writing, Picardo Studios may agree not to take on a direct competitor within 50 miles of the client’s primary business location for the term of the agreement. Exclusivity does not apply to existing Picardo Studios clients; online-only businesses; non-competing sub-niches or materially different service offerings; clients outside the defined radius; or situations where overlap is minimal, as reasonably determined by Picardo Studios. Exclusivity must be explicitly confirmed in writing and cannot be implied.

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8) Intellectual Property + Raw Files
All original concepts, processes, templates, methods, systems, and frameworks remain the intellectual property of Picardo Studios. Upon full payment, clients receive a limited license to use final approved deliverables for business purposes. Raw/editable files (working files, layered designs, source files, project files) are not included unless explicitly stated in writing.

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9) AI + Automation Disclosure
Picardo Studios may use AI tools, automation systems, analytics tools, and third-party technology to support research, ideation, editing, optimization, and production workflows. Client understands AI outputs are probabilistic and may contain errors; Picardo Studios does not guarantee AI accuracy; Client is responsible for final approval and use of deliverables; and third-party AI tools may process data based on their own terms and policies.

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10) Reputation, Online Comments + “Disaster Control”
Picardo Studios may provide strategic guidance related to brand reputation, online commentary, crisis response, messaging, or public-facing content. However, we do not control third parties, reviewers, commenters, competitors, the media, or platform enforcement; we do not guarantee removal of content or outcomes related to public response; platforms may change algorithms, visibility, rules, and enforcement at any time; and we are not a law firm and do not provide legal advice. Client assumes the inherent risks of public-facing content and third-party speech.

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11) Client Conduct: Harassment, Abuse, and Zero-Tolerance Policy
Picardo Studios maintains a zero-tolerance policy for harassment, abuse, threats, discriminatory language, hate speech, intimidation, or hostile conduct. We reserve the right to terminate services immediately, without refund, if a client engages in abusive or threatening behavior; harassment, intimidation, or coercion; discriminatory conduct or hate speech; repeated boundary violations; or attempts to force unethical, deceptive, or unlawful content.

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12) Results Disclaimer (No Guarantees)
Picardo Studios does not guarantee specific results, revenue, leads, conversions, engagement, follower growth, rankings, PR outcomes, or business success. Results depend on factors outside our control including industry, competition, market demand, budget, offer quality, timing, platform policies, algorithm changes, account health, execution consistency, operational capacity, and broader economic conditions. Any examples of prior results, projections, case studies, or outcomes are not guarantees and should not be interpreted as typical results. Client is responsible for implementation, business decisions, and outcomes.

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13) Limitation of Liability
To the fullest extent permitted by law, Picardo Studios shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, reputational harm, business interruption, or lost opportunities. In all cases, Picardo Studios’ total liability shall not exceed the amount paid by Client to Picardo Studios in the [30 days / total fees paid] preceding the event giving rise to the claim.

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14) Indemnification
Client agrees to indemnify and hold harmless Picardo Studios from any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising out of Client’s products/services; Client’s marketing claims, representations, or compliance obligations; Client’s misuse of deliverables; or Client’s violation of these Terms.

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15) Third-Party Services + Platform Changes
Picardo Studios is not responsible for platform outages or account restrictions; algorithm changes or decreased reach; vendor failures, hosting failures, or software changes; or third-party security breaches. Client acknowledges the inherent risk in relying on third-party platforms.

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16) Termination
We reserve the right to terminate any engagement for nonpayment, harassment/misconduct, repeated scope creep, excessive micromanagement, refusal to cooperate, or breach of these Terms. All fees remain non-refundable for work completed or time reserved.

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17) Governing Law
These Terms are governed by the laws of [STATE], without regard to conflict of law principles.

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18) Dispute Resolution
In the event of a dispute, the parties agree to attempt good-faith resolution first. If unresolved, disputes may be resolved through mediation and/or binding arbitration in Montgomery County, PA where permitted by law.

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19) Updates to These Terms
We may update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.

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Contact
If you have questions about these Terms, contact Picardo Studios at bianca@picardostudios.com, or by mail at 509 Salfordville Road Unit 4, Lederach, PA 19450.

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Online Community + Comment Policy
We reserve the right to remove comments and block users who post abusive, harassing, discriminatory, defamatory, spam, or misleading content, or who violate platform rules or these Terms.

20) Additional Website Terms (General Provisions)
Eligibility / Who May Use This Website: By using this website, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. You agree not to use this website for any unlawful purpose or in violation of any applicable law or regulation.

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Payment Methods: If you purchase any products or services through this website, you agree to provide current, complete, and accurate payment information. We may accept payment through third-party processors (including but not limited to credit/debit card, ACH, or other methods made available at checkout). All payment processing is subject to the terms and conditions of the applicable third-party payment provider.

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Changes to the Website, Services, or Offerings: We reserve the right to modify, update, suspend, discontinue, or change any portion of this website, our services, offerings, pricing, packages, content, and availability at any time, with or without notice, to the maximum extent permitted by law. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of any part of the website or services.

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No Warranties / Website Provided “As Is”: To the fullest extent permitted by law, this website and all content provided herein are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We disclaim all warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

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Intellectual Property / Copyright: All website content, branding, logos, text, graphics, images, videos, materials, designs, and other intellectual property on this site are owned by or licensed to Picardo Studios and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, copy, sell, exploit, or create derivative works from any site content without our prior written permission.

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User Submissions: If you submit information through our website (including contact forms, questionnaires, comments, or other submissions), you represent that you have the legal right to provide such information and that it does not violate any third-party rights. We are not responsible for the content of any user submissions and reserve the right to remove or restrict any submissions in our sole discretion.

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Account Suspension / Termination: If this website permits accounts, memberships, or user access (now or in the future), we reserve the right to suspend, restrict, or terminate access to any account, without notice, if we reasonably determine that you have violated these Terms, engaged in unlawful behavior, misused the website, or interfered with our operations or other users.

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Third-Party Links and Resources: This website may contain links to third-party websites, tools, or resources. We do not control and are not responsible for third-party content, accuracy, availability, security, or policies. Your use of any third-party site or tool is at your own risk and subject to their terms.

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Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement: These Terms constitute the entire agreement between you and Picardo Studios regarding your use of this website and any services purchased through it, unless superseded by a separate written agreement signed by both parties.

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Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and any failure to assert a right or provision shall not constitute a waiver.

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Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time without restriction, to the maximum extent permitted by law.

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Headings: Headings are included for convenience only and shall not affect the interpretation of these Terms.